Privacy Policy | Glowtellis.info

At Glowtellis, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data in compliance with relevant data protection regulations.

1. Information We Collect

We collect various types of information to provide and improve our services to you. This includes:

Personal Identification Information: Name, email address, phone number, shipping address, billing address, and other contact details you provide when creating an account, placing an order, or subscribing to our newsletter.
Payment Information: While we do not directly store your credit card details, we collect transaction information related to your purchases. All payment processing is handled by secure third-party payment gateways.
Demographic Information: Age, gender, preferences, and interests, which help us tailor our product offerings and marketing communications.
Usage Data: Information about how you interact with our website, including IP address, browser type, operating system, referral sources, pages viewed, and the duration of your visit.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content.

2. How We Use Your Information

Your information is used for various purposes, including but not limited to:

Order Processing and Fulfillment: To process your purchases, confirm your orders, and deliver products to your specified address.
Account Management: To manage your user account, provide customer support, and facilitate easy access to your order history.
Communication: To send you order updates, promotional offers, newsletters, and other marketing communications you have opted into. You can opt-out at any time.
Service Improvement: To analyze website usage, identify trends, and gather demographic information to improve our website, products, and services.
Personalization: To customize your experience on our website, showing you products and content relevant to your interests.
Security and Fraud Prevention: To protect our website and users from fraudulent transactions and unauthorized access.
Legal Compliance: To comply with legal obligations and respond to lawful requests from public authorities.

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal identification information to others. We may share your information with:

Service Providers: Trusted third-party service providers who assist us in operating our website, conducting our business (e.g., payment processors, shipping companies, marketing platforms), or serving you, provided those parties agree to keep this information confidential.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the new entity.
Legal Requirements: When required by law, such as to comply with a subpoena or similar legal process, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

4. Data Storage and Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include:

Encryption: Sensitive information (such as credit card data) is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers' database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
Access Controls: We restrict access to your personal data to employees, contractors, and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations.
Regular Audits: Our systems are regularly audited and updated to ensure the highest level of security.

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. No method of transmission over the Internet, or method of electronic storage, is 100% secure.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

Right to Access: You have the right to request copies of your personal data.
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: [email protected].

6. Cookies Policy

Our website uses cookies to improve your browsing experience. Cookies are small text files placed on your device to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

How we use cookies:

Keeping you signed in.
Understanding how you use our website.
Personalizing content and ads.

Types of cookies we use:

Functionality: We use these cookies so that we recognize you on our website and remember your previously selected preferences.
Advertising: We use these cookies to collect information about your visit to our website, the content you viewed, the links you followed, and information about your browser, device, and your IP address.

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

7. Third-Party Links

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Children's Privacy

Our services are not intended for anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, our data handling practices, or your rights, please contact us:

Email: [email protected]
Mailing Address: [Your Company Address]
Phone: [Your Company Phone Number]